Our Strategic Plan is to establish a wide range of services by 2027
Community Events and Activities Team
We currently provide information and advice, as well as facilitate events and activities for adults with lived experience. Additionally, we offer women's and men's peer support groups, as well as peer workshops. We are also working towards establishing after-school clubs for children from economically and socially disadvantaged households. We are establishing a community capacity building, seeking to have a community centre for residents, their families and carers that is community-led.
The Advice Team
We provide a quality-assured, independent information and advice service. We support with welfare benefits form filling, undertake general benefit checks and benefit calculations to maximise income, support with grant applications for furniture, white goods, warm clothes, warm bedding, small household items, fuel vouchers, and food vouchers, and also advise on housing issues, debt management, and much more.
Information Team
We provide information on a wide range of community services in London. We are also working towards providing a London-wide Helpline service.
Outreach Team
We provide outreach information and advice sessions at various locations, including Access Islington Hubs, food banks and community centres.
London is one of the world's wealthiest cities. But millions of Londoners struggle to make ends meet
- 24% of Londoners are living in poverty.
- 34% of Londoners living in non-white households are living in poverty.
- 47% of single-parent households in London are living in poverty.
- 14.4% of working-age Londoners are out of work and on benefits.
- Three times more people were seen sleeping rough in London in 2023/24 than in 2008/09.
Source: Trust for London
Health & Wellbeing Team
Volunteers will contact highly vulnerable clients who have given consent to have a wellbeing call and are socially isolated and housebound to provide regular health and wellbeing checks, assess whether the client needs further support, and triage them to an appropriate service.
Employment/Training Team
Staff and volunteers to support vulnerable adults with limited writing skills to learn how to write or update their CVs, develop new job search techniques, practice for interviews, source online applications, produce cover letters, and find helpful job websites. In partnership with other community services to support unemployed men and women to get new clothes for job interviews.
IT Training Centre/Digital Inclusion
To provide free use of desktop computers to the service users at our new proposed Contact Centre. Volunteers will provide IT training on using WhatsApp, Teams, Zoom, and social media, creating an email address, online shopping, searching for valuable websites, job searching, and much more.
Befriending Team
Volunteers to support vulnerable elderly residents with shopping, making phone calls and reading letters, support with attending medical appointments, helping connect to helpful community services, providing practical and emotional support after a hospital discharge, and much more.
Campaign/Research Team
Staff and volunteers will work with other national charities to promote greater awareness of the crises facing economically and socially disadvantaged households.
Where we work
Our Office is located in North Islington at Manor Gardens Centre, 6-9 Manor Gardens, N7 6LA. We have outreach locations in partnership with Islington Council at Access Islington Hubs, and also with other partner organisations.
